- Lawyers are by your side in court to represent you and decrease your monetary penalties, or to increase your pain and suffering compensation.
- Your accountant works for you to maximize your years refund.
- Your property adjuster stands firm on your homeowner's insurance, to make sure the repairs are corrected completely throughout, not just what is visually damaged.
- When purchasing a home, you hire a professional home inspector to prevent future costly repairs that your realtor in turn holds the seller responsible for.
Then why are YOU making decisions about your vehicle's maintenance/repairs, (that are most times in the thousands of dollars), that you are NOT familiar with!
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Let's face it, you do not have the time or knowledge to sift through and negotiate items in your car's repair estimate. If you do try to make sense of it, it's extremely frustrating and stressful of not really being sure of the decisions you made are justifiable after just approving that $3,500 estimate. You also assume your car dealership's service department is looking out for your best interest. While some do look out for your best interests, many do not. At the end of the day, they are a large business trying to acquire the most revenue they can. If also at the end of the day, your $3,500 estimate was not captured by your advisor, and they continue to miss those, you can be certain that they'll be enrolled in some sort of training to teach them how to capture everything with customers, and how to upsell items to them as well. Keep in mind that most service advisor pay plans are largely commission based. That means the more they sell to you, the better their pay is for them!
- Do you know that approximately $159.00 - $300.00 of repairs are not needed in a repair estimate in the mid to high hundreds. Also, approximately $500.00 - $1200.00 of repairs are not needed in repair estimates in the mid to high thousands.
- Do you also know that your car dealership hire companies that not only teach service advisors how to sell everything to you that the technician makes a list of but also teaches them strategies on how to upsell items to you, that you may not actually need!
- Would you know how to recognize when your service advisor engages in "overlapping", or "double-dipping", regarding the labor in your estimate? Do you even know what those terms mean? "Overlapping" labor means you're paying for part of a repair that you shouldn't be, because the primary repair already includes the secondary repair to actually complete the primary repair. "Double-dipping", is very similar, but occurs during warranty repairs. An easy explanation of this would be if your timing cover is leaking and the repair is covered under warranty, but your belts are worn and need replacement. Belts are wearable and not a warrantable item. You should only pay for the belts themselves, but not any labor because removing and reinstalling the belts, are part of the warranty timing cover repair.
- Remember, I know what filler is in a repair estimate, and you don't! I'll eliminate unnecessary so-called needed services, flushes/clean-outs, and recommended services that you may not actually need upon my review of your estimate. I'll certainly know how to recognize "overlapping", and "double dipping" labors.
- Rest assured I will NEVER sacrifice eliminating any safety item or repair from your estimate.
- I'll only collect a fee if I save you money on your repair bill.
- Of course I can't guarantee savings on all repairs, but as stated above, there is no fee for my expert services, unless I do save money on your repair bill...so you have absolutely nothing to lose!